Use of Personal Smartphone Technology in the Workplace Discussion Essay
Technology in Healthcare
Technology and its related tools, systems and applications have become indispensable in the healthcare sector today. Diverse technology innovations have improved communication and information sharing among healthcare professionals with their patients, within the healthcare setting and with other stakeholders involved in care delivery. Personal and portable devices have become common in healthcare as information sharing becomes important (DeJong et al., 2020). While the use of modern technological tools and systems in information sharing has benefited the parties involved, the downside has been compromising privacy and data security. Based on the provided scenario, this post discusses the merits and demerits of using personal devices for professional communication. Use of Personal Smartphone Technology in the Workplace Discussion Essay
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Utilizing personal communication devices in professional settings enables communication among care providers and other stakeholders at the point of care. This allows nurses and other care providers to communicate and respond to calls immediately and at different points of care. It empowers nurses to feel as per the digital healthcare systems as they can use their personal devices to deliver their care at any given time (DeJong et al., 2020). Finally, it helps to strike a positive work-life balance as the nurses control how and when to utilize devices to communicate with their coworkers and patients.
Nevertheless, using personal devises in professional healthcare settings has drawbacks, including work distraction. The communications devices may distract one from work as personal calls/messages may come during active care delivery or when attending to patients, which is a distraction (DeJong et al., 2020). It also jeopardizes patient and hospital data security and privacy measures as unauthorized personnel may access personal devices.
Between the company and personal devices, I advocate for the company to rovide communication devices. This would provide a centralized communication channel, hence the better implementation of accessibility and scrutiny measures. More so, company devices would provide a uniform platform for operating hence an easier way to mitigate a technical hitch once it arises (DeJong et al., 2020). While modern communication tools and systems are critical to effective care delivery, effective control and security measures are critical to protecting patient information. Use of Personal Smartphone Technology in the Workplace Discussion Essay
References
DeJong, A., Donelle, L., & Kerr, M. (2020). Nurses’ Use of Personal Smartphone Technology in the Workplace: A Scoping Review (Preprint). JMIR MHealth and UHealth, 8(11). Use of Personal Smartphone Technology in the Workplace Discussion Essay