Your manager has selected you for a developmental opportunity that will enhance your ability to move up in the organization. You will be leading a process improvement team to address a process that management believes has potential for improvement to increase efficiency and, thereby, lower costs.
For the process:
Discuss how you would determine if a problem exists.
Identify and discuss how you would collect data.
Identify and discuss the quality tools to use to make the improvement.
Present your rationale for using the tool to make the desired improvements.
Describe the overall improvement you hope to achieve by using these quality tools.
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