Unit 7 Leading and Managing People Assignment Brief
| Qualification | ATHE Level 3 Diploma in Business |
|---|---|
| Unit Title | Unit 7 Leading and Managing People |
| Unit Reference Number | D/650/4823 |
| level | 3 |
| Credits | 15 |
| GLH | 90 |
| Unit grading structure | Pass, Merit and Distinction |
Unit Aim
Learners will develop knowledge and understanding of the concepts, principles and skills needed to lead and manage people.
Learning Outcomes and Assessment Criteria
| Learning outcomes
The learner will demonstrate that they: |
Assessment criteria
The learner can: |
| Pass | |
| 1. Understand the key elements of leadership and management | 1.1 Explain the difference between management and leadership making reference to the key skills and qualities of effective leaders and managers
1.2 Outline the difference between delegation and abdication of responsibility |
| 2. Understand how employees are led and managed | 2.1 Outline key management and leadership theories
2.2 Outline key employee performance |
| 3. Understand how managers and leaders support
employees
|
3.1 Explain leadership and management approaches to developing employee strengths
3.2 Explain how leaders and managers support employees working a) a) remotely |
| 4. Understand how employees are motivated | 4.1 Explain key motivation theories |
| 5. Can review own leadership and management skills | 5.1 Analyse personal leadership and management skills using feedback obtained from others |
Indicative Content
LO1 Understand the key elements of leadership and management
- Difference between management and leadership, e.g.:
- Leaders inspire and motivate, whereas managers plan, organise and coordinate
- Senior managers will set mission, vision, strategy and objectives in conjunction with the organisation’s board of directors; leaders will inspire employees to meet these
- Skills and qualities required for effective management:
- Interpersonal skills.
- Ability to communicate and motivate
- Ability to create a vision
- Ability to organise and delegate
- Ability to plan and think strategically
- Ability to problem solving and make decisions
- Commercial awareness.
- Ability to mentor
- Skills and qualities required for effective leadership:
- Interpersonal skills
- Approachability
- Ability to inspire
- Ability to communicate and motivate
- Ability to create a vision
- Ability to influence
- Positivity
- Empathy
- Delegation
- Abdication of responsibility
LO2 Understand how employees are led and managed
- Management theories e.g.:
- Frederick W. Taylor
- Henri Fayol
- Max Weber
- Elton Mayo.
- Ludwig von Bertalanffy
- Douglas McGregor
- Leadership theories e.g.:
- Great Man
- Trait Theory
- Contingency
- Situational Leadership Theory
- Transformational Leadership Theory
- Transactional Theories
- Behavioural Theory
- Key employee performance indicators, e.g.:
- Absenteeism
- Punctuality
- Meeting targets, e.g.: sales
- Productivity
- Employee turnover
- Revenue per employee
- Profit per employee
- Managing newly recruited employees, e.g.:
- Induction
- Probation period
- Mentoring
- Build positive working relationships
- Managing teams and team performance, e.g.:
- Ensuring a balance of team skills and qualities
- Maintain communication
- Communicating objectives
- Regular progress meetings
- Foster a trust culture
- Celebrate success
- Managing employees working remotely, e.g.:
- Regular one to one progress meetings
- Tracking progress
- Being flexible
- Setting expectations
- Ensuring contracted hours are met
- Regular communication opportunities
- Prompt response to employee needs
- Celebrate success
- Managing conflict:
- Talking with the parties involved
- Focus on behaviour and events, not on personalities
- Listening to all parties
- Identify points of agreement and disagreement
- Prioritise the areas of conflict
- Develop a plan to work on each conflict
LO3 Understand how managers and leaders support employees
- Approaches to developing employees, e.g.: developing employee strengths
- Listening to employees
- Providing constructive feedback
- Open door approach
- Employee welfare
- Buddy systems
- Foster a trust culture
- Support for employees working remotely, e.g.:
- Setting expectations early to encourage healthy work schedules
- Daily ‘virtual huddles’
- Regular video meetings which are short, but focused
- Tracking employees’ progress
- Listen and act on employee concerns
- Offer praise and feedback
- Support for teams, e.g.:
- Ensuring clear communication
- Listening to concerns about fair workload within the team
- Ensuring clarity of team roles
- Ensuring team members have opportunity to give their views
- Offer praise and feedback
LO4 Understand how employees are motivated
- Motivation theories e.g.:
- Maslow
- Herzberg
- McClelland
- Vroom
- Porter and Lawler
- How employees are motivated, e.g.
- Use of targets
- Use of reward systems, e.g. remuneration package, bonuses
- Senior managers will set mission, vision, strategy and objectives in conjunction with the organisation’s board of directors; leaders will inspire employees to meet these
- Managers use process, leaders use creativity
- Managers use a structured approach; leaders are more spontaneous Managers sympathise; leaders empathise
LO5 Review own leadership and management skills
- Obtaining feedback on personal skills from peers and others
- Assessing own leadership skills
- Assessing own management skills
- Development planning to improve personal leadership and management skills
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